Genesis Health Clubs - East Harry

Good equipment variety, great customer service, I was helped by alondra and she was so sweet and supportive. Clean space, other guests are also very respectful.

Fantastic gym. The Kids Zone is a lifesaver—you can leave your child for up to two hours while you work out. The woman who runs it is wonderful, patient, and truly great with kids. The facility is clean, the equipment is well maintained, and check-in is quick. I highly recommend this place.

Good variety of equipment and amenities, BUT the fact that they don't have wipes anymore (to clean equipment after use) and now have spray bottles with shitty chemical and cheap paper towels instantly makes it 3stars. How cheap can you be Genesis. Cheap move to save money, penny pinching on wipes? 🙄

Absolutely incredible how this facility was amazing under the ownership of Vasa but is a complete disappointment under genesis. 1. As pictured, the row machine in the theater is completely covered in dust and obviously has not been cleaned in weeks. Much of the other equipment and especially the bathrooms are clearly ignored by the staff most days. The entire gym was consistently clean before genesis took over. 2. People who have been going here for some time will remember the wet wipe shortage that made it so not even the gym goers could clean the gym. Their solution was to remove over half of the wet wipe dispensers so now you often have to cross the gym in order to clean equipment after using it. But at least there are wet wipes to be found even if you have to take a nice lap around the gym to find them. Thanks for the extra steps. 3. After the switch from Vasa to Genesis, I was promised no additional fees. I was immediately charged an annual fee by genesis after the switch and when I brought it up to the manager on site I was told nothing could be done. Overall it is a wonder how a gym that already had an amazing layout and above average equipment could be turned into such an unpleasant place to work out. It would take minimal effort to fix the major problems that have been created but it is obvious that genesis lacks the care that Vasa had.

I had gotten the 3 day free pass, however on the last day they were trying to get me to get the membership. I was asking for a quote and the guy who helped me was named Tony, he was very rude making snarky comments things like “is 50 dollars a lot for you?”, “do you really think the Y is helping you?” “i’m sure you spend 50 dollars on other things you’re not supposed to” after telling him it was too much he was getting frustrated and had an attitude and a certain tone which made those comments seem very judgmental. i don’t normally write reviews or bothered by stuff like that, but i wouldn’t want the next person to go through that