GreatLIFE Woodlake Athletic Club

Really nice Employees, GYM, and pool. It would’ve been five star if the people in the gym were a little nicer. I’ve gone to the gym my whole life and employees are nice, but the people working out are not. Yes, nothing to disable the company just The people.

Let me start off by saying, I only do the classes in the upstairs room at Woodlake. Great instructors! Great classes! However, the AC problem the past 2 years is awful! The ac has been broken for 5 weeks now. I have heat induced asthma...its hard for me to work out in a hot room. I avoid it, that's why I pay for a membership where I can workout in the AC. It was broken 3 separate times last year, and so far this year I don't think its worked at all. This is unacceptable for a business. Anytime the AC is broken, business get priority and they get fixed asap. I don't know what company you are using or if there is some kind of contract and that is the issue....but if there is you need to get out of that contract and get a better one. I've seen classmates almost pass out from how hot it gets in the room, about 80 degrees. No extra fans have been brought in and there is never any communication as far as emails stating the AC is broken. Why not move class to a downstairs room? Why don't you bring in extra fans? I'm baffled as to how a huge company can let this issue go on for so long but can afford to do expansions on other Great Life locations. Fix your current locations. Not sure if I am going to be renewing my membership when it comes due.

As you can see from all the other reviews the staff is rude and have attitude issues. I've been a member for like 8 years on and off. Last year I tried the golf membership and had nothing but issues getting extra charges and when you ask for help and clarification Michelle the manager is by far the rudest human ive ever had the displeasure of talking to. The place is ran like a high school full of drama and they make member issues that are private part of their daily gossip. 2 different workers told me to set my daughter up with different billing so I came in and got nothing but attitude and wasted my time again.

I have been a member for 4 years , and the “Swim Aerobics Gang “ are rude , belittling , micro aggressive , and has a sense of delusions of them owning the waters and the pool of wood lake . They have class on Saturdays from 8am-9am. That I did not know of For some reason my presence and my children’s presence at 7:45 caused an up roar and 5 different members of the prestigious swim society approached me and said they were about to start swim class . Then the instructor approaches me with her passive aggressive voice (as if she didn’t watch the swim societies fangs grow as they approached me one by one ) and reminded me that their high importance of everyone swim class started at 8am. “ I reminded her , that I could read AND it’s 7:50am and we would be sure to leave at 8am. I’m not sure if she could hear me , so she repeated her self AGAIN, because I wasn’t moving to her tone , and we did not leave . Long story short , I understand that it probably was NOT the merpeople and instructors intentions to make us feel unwanted , and micro aggression to leave. However , intentions can be argued but at the end of the day IMPACT can’t . Other than that , staff and daycare and equipment are perfect !

Way to many kids running around yelling and screaming. Cant even take a shower without a bunch of kids yelling at each other from between shower stalls. Last time I was there I had to try 6 different treadmills before I found one that worked. Not a pleasant place to work out. Employees didn't seem very friendly. I'm completely stuck in my contract. Unlike most places, once your year contract is up, it automatically renews for a whole year. My membership dues went up over 30%!!! I highly recommend going somewhere else. Great Life is everything BUT great!